Frequently Asked Questions

Krontiva Africa Limited is a premier business and technology consulting firm headquartered in Accra, Ghana. We are committed to delivering sustainable business transformation across Africa's rapidly evolving markets by partnering with institutions and strategic growth sectors.

Krontiva Africa Limited is headquartered in Accra, Ghana. We operate across the African continent, supporting clients in multiple countries and industries.

We serve a wide range of industries across Africa, including:

• Financial services and banking
• Telecommunications
• Healthcare and life sciences
• Micro finance and cooperative finance
• Fintech and digital payments
• Government and public sector

Krontiva Africa brings over 20 years of combined industry excellence across its leadership team, with a proven track record of 16+ successfully completed transformation projects.

KronGage is a Customer Engagement Platform built for modern enterprises. It is a collection of loosely coupled SaaS tools sharing a single identity, a single data layer, and a single operational backbone — enabling businesses to engage customers across every channel from one unified platform.

KronFlow is a payment workflow orchestration platform that combines visual workflow design, durable execution, financial message processing, and human workflow management into a single integrated solution. It is purpose-built for financial institutions, fintechs, and enterprises processing high volumes of transactions.

Yes. Both KronGage and KronFlow are available as standalone products. They can also be deployed together for organisations that need both customer engagement and payment workflow capabilities under a unified Krontiva infrastructure.

We offer tailored proof-of-concept engagements for qualified organisations. Contact our team to discuss a pilot programme that fits your business needs and timeline.

Our consulting services span the full transformation lifecycle:

• Business strategy and operating model design
• Digital transformation roadmapping
• Technology architecture and vendor selection
• Change management and capability building
• Programme delivery and assurance

We combine strategic thinking with hands-on execution. Rather than just delivering recommendations, we work alongside clients to implement solutions and build the organisational capabilities needed for long-term, sustained success.

You can reach out via our Contact page or email us directly at support@krontiva.africa. A member of our team will respond within 1–2 business days to schedule an initial discovery call.

We employ an industry-leading security stack including data encryption at rest and in transit, strict internal access controls, multi-factor authentication, and a rapid breach notification protocol in accordance with the Data Protection Act of Ghana and applicable international standards.

KronFlow is built for interoperability and supports integration with major payment rails, core banking systems, mobile money platforms, and ERP/CRM solutions. Our team works with each client to configure the precise integrations required for their existing infrastructure.

Yes. KronGage supports cloud-hosted (SaaS), private cloud, and on-premise deployment models. We work with clients to select the deployment approach that best satisfies their data residency, compliance, and operational requirements.

Our enterprise SLAs include 99.9% platform uptime commitments, 24/7 monitoring, defined incident response windows, and dedicated support channels. Specific SLA terms are negotiated as part of each client agreement.